Privacy Policy

At Elope Wilder, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://elopewilder.com/ and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Inquire about our elopement photography services
• Book our services
• Subscribe to our newsletter or blog updates
• Communicate with us via email or other channels

The personal information we collect may include:

• Name: Your first and last name
• Email Address: Your email address for communication purposes
• Phone Number: Your contact phone number
• Wedding Details: Information about your elopement plans, preferred dates, locations, and other relevant details
• Other Information: Any other information you choose to provide in your communications with us

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps
• Device Information: Device type, screen resolution, and other technical information
• Usage Data: How you interact with our website, including pages visited, time spent on pages, and navigation patterns

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, provide quotes, and deliver our elopement photography services
• Communication: To contact you regarding your booking, send updates, and respond to your questions
• Website Improvement: To analyze website usage and improve our website functionality and user experience
• Marketing: To send you promotional materials, blog updates, and information about our services (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Business Operations: To manage our business operations, including scheduling, planning, and administrative tasks

3. Third-Party Services and Analytics

3.1 Google Analytics 4 (GA4)

We use Google Analytics 4 to analyze website traffic and user behavior. GA4 collects information such as:

• Pages visited and time spent on each page
• Geographic location (country, region, city)
• Device and browser information
• Traffic sources and referral information

Google Analytics uses cookies to collect this data. The information collected is transmitted to and stored by Google on servers in the United States and other countries. Google may also use this data in accordance with its own privacy policy.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

3.2 Google Search Console (GSC)

We use Google Search Console to monitor and maintain our website's presence in Google Search results. GSC collects data about:

• Search queries that lead users to our website
• Click-through rates and impressions
• Website performance and indexing status

This data is used solely for improving our website's search engine optimization and user experience.

3.3 Other Third-Party Services

We may use other third-party services to support our business operations, including:

• Email service providers for communication
• Cloud storage services for data management
• Payment processors for transaction processing
• Website hosting providers

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information and not use it for any other purpose.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our clients or others
• With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure and encrypted data transmission
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

• Inquiry Data: Retained for up to 2 years after initial contact
• Client Data: Retained for the duration of our business relationship and up to 7 years thereafter for legal and tax purposes
• Marketing Data: Retained until you unsubscribe or request deletion
• Analytics Data: Retained according to Google Analytics retention settings (typically 14-26 months)

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Restriction: Request restriction of processing your personal information
• Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw your consent to data processing at any time
• Opt-Out: Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Canada and the United States. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

10. Links to Other Websites

Our website may contain links to third-party websites, including social media platforms and partner services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending you an email notification (if you have provided your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Cookie Policy

You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and some functionality may not work as intended.

Browser Settings: Most browsers allow you to refuse cookies or delete existing cookies. The method for doing this varies from browser to browser. Please check your browser's help menu for instructions.

Opt-Out Links:

• Google Analytics: https://tools.google.com/dlpage/gaoptout

14. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.